Since 1984, Irish Business Systems (IBS) has been at the forefront of business technology in Ireland and Northern Ireland. What started as an office automation company has grown into one of the most trusted names in Electronic Point of Sale (EPOS) solutions — serving independent retailers, multi-site restaurant groups, government departments, universities, and everything in between. Whether you operate a single pop-up shop or a multi-national hospitality chain, IBS has the experience, technology, and hands-on support to help your business thrive.
Built on trust, reliability, and decades of real-world experience, IBS is not just a hardware supplier — it is a long-term business partner. With a showroom in Northern Ireland and a nationwide reach across the island of Ireland, IBS offers in-person demonstrations, on-site installation, and ongoing one-to-one support that larger, more remote providers simply cannot match.
Comprehensive EPOS Systems for Every Industry
No two businesses are the same, and IBS understands that better than anyone. Their EPOS solutions are tailored to the specific demands of your industry — from fast-moving retail environments to the complex service flows of a busy restaurant. IBS supports single-site independents and multi-branch operations alike, with systems that scale as you grow.
Retail EPOS Solutions
For retailers, the IBS EPOS system brings together everything needed to run a smooth, profitable operation. From small boutiques and pop-up shops to established multi-branch retail chains, the platform delivers real-time stock control, VAT tracking, customer loyalty programmes, and seamless integration with barcode scanners and back displays. You will always know what is selling, what needs reordering, and how your margins are performing — all from one central system.
- Real-time stock control and supplier management
- Automatic VAT tracking and end-of-day reporting
- Customer loyalty cards, accounts, and membership plans
- Barcode scanners and back-of-counter display hardware
- Flexible setup for single site, pop-up, or multi-branch retail
Hospitality EPOS for Restaurants, Bars & Clubs
Hospitality venues have unique demands — speed of service, table management, kitchen coordination, and late-night pricing shifts all need to work in harmony. IBS delivers an EPOS platform specifically designed for restaurants, bars, clubs, and cafes, built around operational efficiency and an exceptional guest experience. The system integrates table ordering, kitchen printing, and back-office management into a single, reliable workflow.
- ByTable system for seamless table ordering
- TouchTakeaway for online and in-app takeaway management
- Kitchen printer rolls and kitchen video systems for back-of-house efficiency
- Automatic price shifts for happy hour or late-night pricing
- Set menus, discount cards, and promotional pricing tools
- Customer accounts, blacklisted accounts, and overdraft limit management
- Record and track wastage to protect your margins
The IBS Technology Stack: Software & Hardware
IBS does not simply sell off-the-shelf technology. Every solution is built around a proven, industry-leading software platform, backed by hardware selected for its durability and performance. Here is what powers every IBS installation.
TouchPoint EPOS Software
At the heart of every IBS system is TouchPoint — widely regarded as the UK and Ireland’s leading EPOS software. Developed by ICRTouch, TouchPoint is a robust, intuitive platform trusted by thousands of businesses across multiple sectors. IBS has been a proud partner of ICRTouch for over 20 years, bringing unmatched depth of knowledge and installation expertise to every deployment.
TouchPoint is designed to adapt — whether you are running a single till in a neighbourhood café or coordinating transactions across a multi-national chain with a central head office. The software is fully customisable to your specific business requirements, from menu layouts and pricing structures to staff permissions and reporting formats.
TouchOffice Web: Remote Business Management
TouchOffice Web is a powerful remote back-office package that puts you in complete control of your business — from any device, anywhere. Whether you are managing a single location or overseeing a multi-site operation, TouchOffice Web delivers live updates and detailed reporting so you always know exactly what is happening across your business.
- Live sales tracking and real-time dashboard views
- Monitor refunds, voids, and discounts remotely
- Full stock management and inventory tracking
- Staff performance monitoring and scheduling tools
- Customer account management from any mobile device
- Automatic price updates pushed live to all terminals
High-Performance EPOS Hardware
Not all EPOS hardware is equal. IBS supplies only the highest grade equipment, selected specifically for its longevity, endurance, and reduced risk of hardware failure. In a busy retail or hospitality environment, downtime is not an option — which is why IBS invests in hardware that is built to last. Every installation includes terminals, scanners, printers, and displays suited precisely to your environment.
IBS also supplies a full range of consumables to keep your operation running smoothly, including till rolls, visa rolls, kitchen printer rolls, ink ribbons, and scale labels — all available directly through IBS so you never have to source them elsewhere.
Why Choose Irish Business Systems?
Choosing an EPOS provider is not just a technology decision — it is a long-term business relationship. Here is why hundreds of businesses across Ireland and Northern Ireland have trusted IBS for decades.
Over 35 Years of Excellence
IBS has been in business since 1984 — a period that has seen enormous change in retail and hospitality technology. Through it all, IBS has remained independent and customer-focused, continuously evolving its product offering while maintaining the personal service that sets it apart from national chains and online resellers. This longevity is not an accident; it is the result of consistently delivering on promises and building genuine, lasting partnerships with clients.
Flexible Rental Options
IBS has offered rental packages to businesses of all types and sizes for over 30 years, making it one of the most experienced EPOS rental providers in Ireland. Renting rather than purchasing outright can significantly reduce upfront capital costs, simplify budgeting, and ensure you always have access to up-to-date equipment. IBS works with you to design a rental package that fits your business model — whether you are a start-up looking to minimise risk or an established operator wanting to preserve cash flow.
Unmatched Support & Service
Perhaps the most consistent thing clients say about IBS is that the after-sales support is exceptional. The team offers true one-to-one support — not a generic helpdesk ticket, but a personal, knowledgeable response from people who understand your specific setup. IBS engineers go above and beyond, with on-site support, in-person demonstrations at the showroom, and a level of technical ability that gives clients genuine confidence in their system.
Client Success Stories
IBS clients consistently highlight the same themes: a system that helps them grow and develop their business, the confidence to stay ahead of the curve with new technology, and a partner willing to customise solutions to their individual requirements. Leading clients include:
- Bob & Berts — a multi-site restaurant group that relies on IBS for consistent, scalable EPOS across all locations.
- Ground Espresso — a café brand that credits IBS with helping streamline service and improve customer experience.
- Tides Restaurant & Market Inn — independent hospitality operators who value the personalised service and technical expertise IBS provides.
Across all of these businesses, the feedback is clear: clients highly recommend IBS, not just for the quality of the product, but for the calibre of the people behind it.
EPOS System Costs & Rentals: What to Expect
IBS does not believe in one-size-fits-all pricing. The cost of an EPOS system depends on a number of factors, including the number of terminals required, the software features you need, the type and volume of hardware, and whether you choose to purchase outright or take advantage of a rental package.
For businesses looking to keep upfront costs low, the IBS rental model is an attractive option. Monthly rental fees cover the hardware and software, and in many cases include ongoing support and maintenance — giving you full cost certainty and peace of mind. For businesses investing in a long-term owned solution, IBS provides transparent quotations tailored to your specific requirements.
The best way to get an accurate picture of costs is to contact IBS directly for a consultation. The team will assess your needs, walk you through the options, and provide a clear, no-obligation quotation — with no hidden fees.
Frequently Asked Questions About Irish Business Systems EPOS
What industries does Irish Business Systems serve?
IBS serves a wide range of industries including retail (from small shops to multi-branch chains), hospitality (restaurants, bars, clubs, cafes), as well as government departments, universities, and education sectors. If your business takes payments and manages stock or orders, IBS likely has a solution tailored for you.
Does IBS offer EPOS rentals?
Yes. IBS has been offering rental packages to businesses for over 30 years. Rentals are available to all business types and can include hardware, software, and ongoing support within a single monthly cost.
What EPOS software does Irish Business Systems use?
IBS uses TouchPoint, developed by ICRTouch — widely recognised as the leading EPOS software in the UK and Ireland. IBS has been an ICRTouch partner for over 20 years, providing unrivalled expertise in deployment and support.
How long has Irish Business Systems been in business?
IBS was established in 1984, giving the company over 35 years of experience in business technology and EPOS solutions.
Does IBS provide installation and on-site support?
Yes. IBS provides full on-site installation and ongoing one-to-one support. The team can also arrange in-person demonstrations at their showroom in Northern Ireland for businesses considering a new system.
Can an IBS EPOS system integrate with accounting software?
IBS can discuss integration options as part of the consultation process. Depending on your accounting platform and business requirements, the team can advise on the best approach to ensure your EPOS and back-office systems work seamlessly together.
What is TouchOffice Web?
TouchOffice Web is a remote back-office management platform that allows business owners and managers to track sales, stock, staff, refunds, and customer accounts from any device, in real time — whether on site or off site.
Where is Irish Business Systems located?
IBS has a showroom in Northern Ireland and provides EPOS solutions and support throughout Ireland and Northern Ireland, serving businesses from single-site independents to multi-national chains.
Does IBS supply EPOS consumables?
Yes. IBS stocks a full range of consumables including till rolls, visa rolls, kitchen printer rolls, ink ribbons, and scale labels — so you can source everything you need from one trusted supplier.
Get a Free Consultation & Demonstration
Ready to see what Irish Business Systems can do for your business? Whether you are replacing an outdated till system, setting up a new premises, or expanding to multiple sites, IBS has the expertise to deliver a solution that works — and keeps working.
Take the next step with any of the following options:
- Visit our showroom in Northern Ireland for a hands-on, in-person demonstration of the TouchPoint system
- Request an on-site visit — our team will come to your premises and assess your specific requirements
- Contact us for a free, no-obligation quote tailored to your business
Get in touch with IBS today and discover why businesses across Ireland and Northern Ireland have been choosing us for over 35 years.